Refund policy

Return & Refund Policy — Cavaro Mens Accessories

Last updated: October 5, 2025

Thank you for shopping at Cavaro Mens Accessories. We hope you love your purchase. But if you are not completely satisfied, we’re here to help.

1. Returns

  • You have 14 calendar days from the date you receive your items to request a return.

  • To be eligible for a return, the item must be:

    1. Unused, unworn, and in the same condition that you received it.

    2. In the original packaging with all tags, boxes, or pouches included.

    3. Accompanied by proof of purchase (order number or receipt).

  • Non-returnable items:

    • Sale or discounted items (unless faulty)

    • Custom or personalized items

    • Earrings (for hygiene reasons)

To initiate a return, please contact us at info@cavaromensaccessories.com with your order number, the item(s) you wish to return, and your reason for return.
Once your return is approved, we’ll send you full instructions and the return address.

Customers are responsible for the cost of return shipping unless the item was defective or incorrect.

2. Refunds

Once your return is received and inspected, we’ll email you to notify you of the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–10 business days.

Please note:

  • Original shipping fees are non-refundable, unless the return is due to our error.

  • Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

3. Exchanges

We only replace items that are defective, damaged, or sent in error.
If you need to exchange an item, please contact info@cavaromensaccessories.com within 7 days of receiving your order.
We’ll provide the exchange instructions once approved.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please email info@cavaromensaccessories.com within 48 hours of delivery with photos of the item and packaging.
We’ll arrange a replacement or refund at no extra cost to you.

5. How to Return

  1. Email info@cavaromensaccessories.com with your return request.

  2. Wait for approval and return instructions.

  3. Ship the item using a trackable or insured method.

  4. We’ll notify you once your return has been received and processed.

6. Late or Missing Refunds

If you haven’t received your refund within 10 business days of approval:

  • Check your bank account again.

  • Contact your card issuer or payment provider (it may take extra time before the refund appears).

  • If you’ve done all this and still haven’t received it, contact info@cavaromensaccessories.com and we’ll assist you.

7. Contact Us

For any questions regarding returns or refunds:
📧 info@cavaromensaccessories.com
🌐 cavaromensaccessories.com
🏢 Cavaro Mens Accessories, [Insert your business address or city, country]